French-speaking Key Account Manager recruitment
Based in London, you will generate new business opportunities and manage a portfolio of clients in French speaking European and African countries.
Key Responsibilities:
• Identify and initiate contact with potential new customers; call on clients and potential clients in person, by written communication and by telephone as appropriate.
• Research customer backgrounds, financial / sales / business issues as required, compiling sales collateral to take to each client meeting.
• Establish and maintain rapport with all clients and potential clients.
• Ensure professional, quality service and customer satisfaction.
• Respond to inquiries, concerns and complaints from customers and potential customers.
• Attend and participate in meetings, conferences, training, etc., as required or appropriate.
• Maintain up-to-date and accurate client account information.
• Coordinate customer order fulfilment.
• Submit various records and reports including weekly sales reports, end of month revenue reports, expense reports, client files, invoices, etc.
• Coordinate sales activities with those of other company departments as appropriate.
• Assist in supervising the work of sales support staff; assist in providing training for new sales staff if and when required.
• Perform related duties as required.
Person Specification
• A proven track record in sales
• Experience of the Energy or advertising/recruitment sector preferred but not essential.
• High professionalism and ability to build and maintain relationships at all levels
• French fluency is essential.
• Ability to work in a demanding and pressured environment
• Ability to be proactive and use initiative
• Evidence of working within a team
• Excellent communication and negotiation skills
• Ability to take responsibility and work autonomously
• Ability to consistently exceed sales targets.