Fresno Clerk G4 38
Fresno Clerk G4 38 - Temporary
Essential Functions: - Primary responsibility is assisting member callers with selecting or changing their primary care providers. - Provide detailed information to new members about KP services and answer their questions/concerns. - Conduct screening survey of eligible females callers for prevention screening tests. - Book appointments as needed. - May be required at times to participate in employer group worksite events to assist KP members with PCP selection and other onboarding services. Qualifications: Basic Qualifications: - High School Diploma or GED - Bilingual English/Spanish preferred. - BA/BS preferred. - Medical Assistant training preferred. - High Level customer service skills. - Demonstrated knowledge of PC applications including E-consult, PAARS, Excell, Microsoft Word. - Excellent verbal, telephone techniques and written communication skills required. - Strong interpersonal and orginizational skills. +++This is a temporary position. Expected length of employment is up to 30-days from date of hire (approximately March 30, 2012).+++