Fresno Medical Assistant – Grade 180
Fresno Medical Assistant - Grade 180 - 276 Dermatology
Assists in examination and treatment of patients under the direction of the Physician and/or Designee Essential Functions: - Interviews patients, measures vital signs, and other pertinent information as required by department - Records information in patients medical record - Prepares treatment rooms and patients for examination - Assists clinician with care of the patient - Handles inventories and orders and replenishes medical supplies and materials - Gives treatments and performs routine laboratory tests as required by department - Schedules appointments, performs clinical tasks and completes appropriate forms as required by department - May be responsible for administering medications, including injections - May be responsible for cleaning, processing, sterilizing and checking instruments. - Performs data entry - Performs clinical/technical skills specific to the department - Performs other related duties as necessary - Customer Service: -Practices customer service standards as defined by the Medical Center and specified department -Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved -Promptly responds to alarms and patient requests -Facilitates the customer's ability to utilize resources -Assures a clean, orderly, and functional work environment - Team Commitment: -Is an effective team member who is flexible, cooperative, and willing to assist others -Manages difficult or conflict situations constructively and seeks appropriate assistance -Takes accountability for own actions -Acts as a resource and mentor to new employees, students, and other team members -Actively participates in departmental professional development activities -Adheres to Attendance Policy -Supports a collaborative labor-management partnership environment - No supervisory responsibilities Qualifications: Basic Qualifications: - Minimum of six months experience or successful completion of Kaiser Externship - High School Diploma or GED - Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California - BLS certification - Medical Terminology Certificate or equivalent experience - Ability to use personal computer - Ability to read, writes, and comprehends medical information - Ability to effectively present information, both verbal and written - Must be willing to work in a Labor Management Partnership environment - Refer to Position Specifications outlined in the appropriate collective bargaining agreement