Front Desk Clerk Job in Vienna 26105, West Virginia US
Information:
We are a limited service hotel owned by a small management company that is rapidly growing and offers great opportunity for advancement. We hold our staff to a high standard and are looking for someone to lead by example. This is a great position for a front desk agent that is looking to take their career to the next level.
This position is available immediately and paid hourly.
Job Purpose:
Serves guests by completing registration; controlling room assignments, providing customer service.
Duties:
* Welcomes guests by greeting them; answering questions; responding to requests.
* Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing roomy keys.
* Establishes credit by verifying credit cards or obtaining cash.
* Directs guests to room by showing location on hotel map; calling bellhop.
* Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
* Maintains records by entering room and guest account data.
* Collects revenue by entering services and charges; computing bill; obtaining payment.
* Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening
Apply online or stop in to fill out an application.
*No phone calls please.