Front Office Application Support analyst Rates Derivatives
London based Investment Bank seek a Front Office Application Support analyst in a business facing team for Front Office Risk and PL. Rates Derivatives Asset Class. You must have Experience of Excel pricing sheets, trade booking risk management systems, basis SQL / Sybase Data Extraction/ Investigation). Good knowledge of at least one scripting language e.g. bash shell, Perl. XML VB.Net, Java or C# desirable. YOU MUST have excellent knowledge of Rates derivatives (GREEKS) product set. Comfortable with Risk PL concepts for product sets. Excellent understanding of business processes (ITIL) and workflows. Understanding of analytics and pricing models desirable. You will be Prime contact for FO MO global application queries covering risk/trading applications. Ownership of (AutoSys) batch issues, SOD/EOD health checks, identifying type of issue and owner and managing through to resolution. Ability to understand pricing models Excel sheets, ability to read them identify where the issue is, why it has arisen how to resolve. Investigates and resolves issues, ranging from proactively identified issues, such as technical issues identified through checks, application functionality issues, and user requests and faults, through to managing incidents. Identifies impacts and communicates appropriately, including end to end ownership of issues through to root cause analysis/resolution. Builds and maintains client user relationships, including participating in business projects as the technical contact. Acts as a key participant in application releases, liaising with development, change control and users. Performs business continuity planning and participates during test weekends, performing checks after systems have been recovered. Ability to test new functionality and fixes to ensure enhancements work correctly and meet requirements. Where issues are found provide findings back to the development team so they can be fixed
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