Fulfillment Center Supervisor 3rd Shift
Staples is the world’s largest office products company and a trusted source for office solutions. The company provides products, services and expertise in office supplies, copy print, technology, facilities and breakroom, and furniture. Staples invented the office superstore concept in 1986 and now has annual sales of $25 billion, ranking second in the world in eCommerce sales. With 90,000 associates worldwide, Staples operates in 26 countries throughout North and South America, Europe, Asia and Australia, making it easy for businesses of all sizes, and consumers. The company is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media. Staples values the diversity of our customers, associates and suppliers.
We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.
Fulfillment Center Supervisor 3rd Shift - Montgomery, NY
Position Summary: The Fulfillment Center (FC) Supervisor is responsible for first-line management and overall performance of his/her department. This position is responsible for preparing and planning strategies to meet the department’s daily, weekly, and monthly goals. Responsibilities also include coaching and managing associates to high performance standards and recognizing individual and team success. The FC Supervisor works in concert with the senior management team in the pursuit of operational excellence and the facility’s all-around success. Primary Responsibilities:
- Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget
- Analyze and conceptualize methodology
- Make appropriate improvements to department processes and procedures
- Participate in the hiring of skilled associates
- Develop individual associate’s skills, standards and morale through training and coaching
- Direct, support and delegate tasks as appropriate to an individual associate’s skill level
- Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary
- Understand and effectively communicate company policies to ensure compliance and consistent administration
- Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance
- Compute figures to accurately plan/adjust headcount to meet department’s objectives
- Foster communication and teamwork among staff to ensure accomplishment of operational goals
- Develop and execute daily and weekly action plans to meet department and Fulfillment Center performance expectations
- Understand and use Fulfillment/Distribution technology (i.e. WMS where appropriate, hardware and software components) and maintain control of department functions and procedures
- Represent the Fulfillment Center/Staples in a professional manner, promoting Staples policies and programs and approaching challenges in a positive manner
- Understand all safety procedures; ensure safe work practices are followed and maintain a safe work environment
Basic Qualifications:
- High School Diploma or GED required
- 1-3 years experience working in a warehouse environment
- Computation/mathematical ability and reading comprehension of technical/financial materials and reports
- Knowledge of PC applications
- Eagerness and ability to learn - absorb new information quickly
- Initiative to work with minimal instruction and direction
- Strong oral and written communication skills
- Experience and working knowledge of warehouse systems, processes and productivity standards (WMS, computerized systems, SPC – statistical process control – and related ability to recognize, articulate and address variances in processes)
- Positive associate relations skills; ability to direct, coach, support, and delegate and maintain morale
- Demonstrated responsibility, maturity and leadership ability
- Demonstrated analytical thinking and problem solving ability
- Possess a sense of urgency required to work in a deadline driven environment
Preferred:
- Bachelor’s Degree preferred
Staples is an EEO/AA Employer