Fulfillment Center Supervisor Job in Commerce 90040, California Us

Position Summary:

 

Fulfillment Center Supervisor is responsible for managing, controlling, and monitoring processes and work flows at the company’s distribution site.  He/she manages and trains staff  engaged in receiving, stocking, processing and shipping; prepares reports, summaries, and analyses on operations and communicates with appropriate management; helps maintain the accuracy of processing data by constantly spotting and correcting errors and updating inventory and labor information; ensures that allocations, quality inspections and other  materials are delivered on time through efficient processing strategies; and investigates discrepancies in inventory and/or labor  records to determine corrections needed.

 

Key Accountabilities:

 

·         Manage and plan for the physical receipt, processing, storage and shipment of delivered materials into and out of the Fulfillment center

·         Prepare staffing plans during peak and off peak times to maintain consistent work flow for all associates in a productive manner

·         Motivate associates to ensure that predetermined productivity, cost, and quality standards are achieved or exceeded

·         Ensure good housekeeping and safe working conditions in the facility

·         Recommend new or improved methods, techniques and procedures for processing inventory more efficiently  

·         Train new or newly assigned associates in the proper methods and standard operating procedures of a job function

·         Conduct associate performance observations and provide clear and concise feedback to associates 

·         Prepare and complete observation forms and submit to Fulfillment Sr. Leadership and HR in a timely manner

·         Complete performance evaluations of Fulfillment Center personnel

·         Establish and maintain good rapport throughout the department

·         Act as a role model for other associates

 

Education and Experience:

 

·         High school diploma required; two-year technical or college degree a plus

·         Three to five years of experience in distribution / fulfillment operations or an equivalent combination of training and supervisory experience necessary

·         Must have in depth knowledge of distribution / fulfillment and inventory control methods / procedures, and the ability to apply such knowledge to practical situations

·         Knowledge of safety and security measures and the ability to apply them in a distribution / fulfillment center situation vital

·         Must be well-organized, detail-oriented, and familiar with record-keeping systems

·         Computer experience a major requirement

 

Business Knowledge and Critical Skills:

 

·         In depth knowledge of distribution / fulfillment center procedures to include: receiving, replenishment, picking, returns and safe processing methods are crucial

·         Must be demonstrate exceptional ability to partner with all teammates within the Fulfillment Center

·         Must be detail-oriented with strong mathematical and written abilities

·         Ability to communicate effectively to department teams, cross-functional partners and upper management

·         Strong planning skills with the ability to adapt to a rapidly changing environment