Full Time General Clerk Job in Trenton, New Jersey US

Full Time General Clerk

JOB SUMMARY Under general supervision provide clerical and administrative support of Operations management. Compile and maintain records of business transactions and office activities of terminal, performing a variety of clerical duties and utilizing knowledge of office systems and procedures. Maintain positive customer relations in response to calls. DUTIES AND RESPONSIBILITIES 1. Copy data and compile records and reports. Tabulate and post data into computer system. Record orders for service. 2. Answer phones and provide customer assistance in response to inquiries. Refer to appropriate personnel as needed. May investigate customer complaints. May adjust complaints. 3. Receive, count and pay out petty cash. Prepare, issue, and send out receipts, bills, invoices, statements, and checks. 4. Maintain office supply inventory. Order and stock supplies as needed. 5. Operate office machines, such as typewriter, adding, calculating, and duplicating machines. Use mainframe computer terminal or personal computer for access to and entry of data. 6. Open and route incoming mail, answer correspondence, and prepare outgoing mail. Maintain office files.