General Manager

Staples is the world’s largest office products company and a trusted source for office solutions. The company provides products, services and expertise in office supplies, copy print, technology, facilities and breakroom, and furniture. Staples invented the office superstore concept in 1986 and now has annual sales of $25 billion, ranking second in the world in eCommerce sales. With 90,000 associates worldwide, Staples operates in 26 countries throughout North and South America, Europe, Asia and Australia, making it easy for businesses of all sizes, and consumers. The company is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media. Staples values the diversity of our customers, associates and suppliers.

We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.

General Manager - Charlotte, NC

Position Summary:

Establish and maintain an environment to support Easy Sales and Service.  Primary qualifications are to teach and reinforce behaviors that results in managers and associates delivering Easy Sales and Service.  To also coordinate and manage all store operations as well as develop associates to achieve results. 

 

Primary Responsibilities:

  • Supervise, recruit, train, develop, coach and communicate with all associates and managers as well as assess performance
  • Ensure a positive customer experience
  • Achieve store level earnings and sales goals
  • Supervise store security and safety
  • Maintain adherence to all company policies and procedures
  • Perform other related duties as assigned

    • Basic Qualifications:

  • High School diploma or equivalent
  • One year progressively responsible store management experience in a retail environment as a General or Store Manager

    •  

    Preferred:

  • Bachelor’s Degree in Business Administration or related field
  • Previous management experience in a retail or service industry
  • Analysis: gathers specific and relevant information to fully understand problems
  • Decision Making: uses the appropriate knowledge, information and expertise in making decisions
  • Planning: establishes clear, realistic timelines to accomplish objectives
  • Managing Execution: delegates responsibility and conveys clear expectations
  • Financial Acumen: draws accurate conclusions from financial and quantitative information
  • Focus on Service: identifies and anticipates customer requirements, expectations and needs
  • Engage and Inspire: projects a positive image and serves as a role model to other’s
  • Developing Others: provides feedback, coaching, and guidance to enhance others development
  • Building Relationships: relates to people in an open, friendly, accepting manner
  • Leveraging Diversity: creates a respectful and inclusive environment
  • Results Orientation: demonstrates a strong drive to achieve meaningful results
  • Adaptability: adapts appropriately to competing demands and shifting priorities


    • Apply

    Staples is an EEO/AA Employer