General Manager
Harvard Maintenance, Inc. (www.harvardmaint.com) is the fastest growing, privately owned company in the industry. Harvard is responsible for the commercial maintenance of more than 200 million square feet in the United States.
We are currently seeking a General Manager who would be responsible for the operational and financial success of the Phoenix, Arizona region.
Responsibilities:
- Participate in the planning and budgeting process and manage the budget for the region in conjunction with the Operations Manager
- Control overhead expenses within the region. Implement cost reduction and profit enhancing strategies
- Ensure service delivery is consistent with quality objectives and contractual requirements. Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining a high level of quality
- Maintain customer relations, both current and prospective. Support business development activities within the region including new account acquisition and customer retention initiatives. Leverage existing relationships for new business opportunities
- Procure new business in select markets and assist corporate office in securing new business
- Develop management team for continued professional growth
- Responsible for ensuring the region follows and adheres to established company policies
- Oversee the hiring and training practices of the region. Ensure all hiring, promotions and termination policies are followed by Harvard Maintenance employees responsible for the respective activities
- Ensure job inspections are properly made and deficiencies are corrected
- Ensure timekeeping is completed daily and payroll is submitted on a timely basis.
- Ensure purchasing of supplies, equipment and inventory management of the supplies meets contractual requirements
- Maintain in constant contact with the Western Region Vice President
Requirements:
- Minimum of Five (5) years managing a janitorial operation
- Must have strong interpersonal skills, maturity and good judgment and be capable of communicating with a diverse range of individuals
- Must be flexible with work hours and schedule
- Technical knowledge of all aspects of janitorial service delivery
- Proficient with all Microsoft office applications
- Excellent written and verbal communication skills
Salary:
- Commensurate with experience
Benefits:
- Comprehensive medical, dental, basic life insurance, paid vacation and 401k with company match