General Office Associate / 12385 Job in Beachwood 44122, Ohio US
General Office Associate / 12385
A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.
Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers’ needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers’ dreams. In an ever-evolving world, that is our unchanging promise.
What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.
Position Description:
Under the direction of the General Office Manager, the General Office Associate is responsible for the daily operations of the cash office.
Essential Duties and Responsibilities:
- Process morning cash entry from previous day’s sales
- Tracking and processing of incoming customer packages
- Fielding store calls as the operator
- Process customer bill payments
- Opening the store: safe, controller, registers and distributing reports
- Counting register and petty cash
- Reconcile Saks and 3rd party chargebacks
- Resolving customer issues i.e. researching bills, lost packages
- Working with associate inquires
- Processing of daily bank deposits
- Maintaining registers and updating systems
Qualifications:
- 2 years in a customer service environment is preferred
- Must be detail oriented and very organized
- Computer knowledge is a must
Physical Requirements and Working Conditions:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be required to lift up to 10 pounds of material
- Ability to work a flexible schedule based on business needs, which may include evenings, weekends and holidays