General Retail Manager Job in Newton 02459, Massachusetts Us
General Manager – Winston Flowers and Garden, Newton
We have an immediate opportunity to join an established retailer with a 65+ year history as Boston’s premier purveyor of the fine art of floristry and custom accessories. We are seeking a Management professional with 7+ years of luxury retail, fine dining or hospitality experience and an innate sense and passion for design. This is a unique opportunity for an enthusiastic and creative individual to work in a boutique setting with world class product, providing exceptional service to our clientele.
General Management Responsibilities:
· Responsible for all aspects of management and sales performance for the Winston Flowers flagship retail location, including the floral sales and nursery lines of business
· Lead, motivate and develop a diverse team by mentorship and personal example; create and promote a productive and cohesive work environment that provides an exemplary client experience
· Accountable for attaining sales and profitability goals, as well as continuous evaluation of business operations and best practices
· Maintain strong visual merchandising presentations to established standards
· Oversee the selection and transfer of necessary floral, plant and hard good products from Design Studio to Store
· Responsible for scheduling of staff to meet business levels, oversee cash management and inventory management efforts
Client Management Responsibilities:
· Assist clients with floral and accessory product selection and design floral and plant product based on skill level
· Responsible for developing clientele portfolios; maintaining and developing existing and new client relationships
Candidate Attributes:
· 7+ years of prior staff and client management experience in luxury brand retail, fine dining or hospitality environment is required
· Demonstrated experience driving business and building teams, with a proven ability to efficiently and professionally meet client needs
· Excellent leadership, interpersonal and teambuilding skills
· High level of enthusiasm and self-motivation, combined with strong attention to detail and excellent follow-through skills
· Ability to prioritize and manage time effectively
· Experience in the floral or horticultural industry, as well as a working knowledge of visual merchandising is a plus -- confidence, an outgoing personality and a passion for the client and design are essential!
Other:
· Flexible work schedule required, including weekend availability
· Peak business periods will require extended work days and work weeks
Winston Flowers’ benefits are comprehensive and include competitive compensation, paid vacation and sick time, medical and dental insurance, company-paid life and long term disability insurance, 401(k), pre-tax reimbursement account and a generous employee discount.
Interested candidates may submit a cover letter, resume and salary expectations for consideration to hr@winstonflowers.com .