German Collections/Finance Analyst Job in Dublin Ireland

JOB DESCRIPTION:

I am currently looking for German speakers for a Finance and Customer Service role.

Overall purpose of job
This position will assume the lead in the invoice collection process and use analytical and investigative tools to manage an assigned customer base. As the Collections Analyst reporting into the Collections Supervisor you will have responsibility for the timely management of the cash receivables for our Clients and their customers, ensuring that cash collection activities meet the requirements of the Client by reducing aged debt, maximising collection and collating high quality dispute information. You will also be responsible for routine telephone calls to delinquent customer accounts, and management of problems that delay collections, including timely and effective communication with other departments.

Main Responsibilities/Accountabilities
• Contact customers to ensure timely payment of all invoices
• Ensure that the collections processes are followed and in adherence with Sarbanes/Oxley procedure
• Analyse and maintain updated customer-aging reports
• Meet weekly/monthly collections targets
• Collect, progress and escalate high quality dispute information as required in accordance with escalation policy.
• Produce monthly statements to send to customers in line with clients SOX processes
• Flexible working hours required during client specified key periods (month end)
• Assist in the preparation of management reports in line with Clients requirements.

Required Skills/Competencies/Experience
• 1-2 years collections experience or experience in sales or customer services in an international environment
• Strong interpersonal skills both oral and written with very good telephone skills
• Ability to work on own initiative in a Team environment.
• Good organisational time management skills
• Strong negotiation skills
• Analytical approach / good problem solving skills
• Excellent reporting skills
• Knowledge of banking procedures, methods of payment, credit card processing an advantage
• Competent in Microsoft Office
• Fluent verbal and written English and German

If you are interested please apply through this advertisement