German speaking Customer Service Administrator
German Speakers Required – Exciting opportunity based in St Neots
My client is a large growing business who operates in the health supplements sector. Due to increased business need and expansion they now have a requirement for a number of German-speaking customer services agents and are looking for candidates that can start in July / August.
There will be an initial 2 week intensive induction / training plan where you will be made to feel part of this “family feel” business.
Your role will include
· Handling customer queries over the telephone
· Participate in the development of customer services and contribute to continuous learning
· Deal with requests for payments
· Process orders over the phone
· Provide administrative support
· Updating the system with customer information
You will have
· Fluency in German English (both written oral)
· Excellent communication skills at all levels with an engaging telephone manner
· Able to take initiative and work pro-actively
· Willingness to learn
This represents an excellent opportunity to work for a growing business.
You will work 37.5 hours per week on a shift pattern basis – our client is however very flexible with this.
Benefits include – 22 days holiday (plus bank holidays), permanent health insurance, childcare vouchers, pension scheme, death in service.
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