German Speaking Customer Service Coordinator Job in Manchester, North West UK

FRENCH SELECTION UK
German Speaking Customer Service Coordinator
Manufacturing Customer service, Sales Coordination, Supply Chain, SAP Software, Manchester, North West England, Fluent in German
Salary: From £22k to £25k pa + Bens
Location: Manchester, Lancashire
Ref: 390AL
 
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Please visit the French Selection UK website, vacancies section, search job reference:   390AL, 
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Company Profile:
Well established international company, leader in their industry
 
Responsibilities: To be first point of contact to all German Speaking Customers (B2B).

Main Duties:
- Dealing with customer enquiries (Negotiation, forecast, complaints)
- The role will involve internal communication with: Customers, sales managers, sales representatives warehouses and manufacturing sites and all other internal groups
- Assist production planners ref: customer’s forecast
- Managing and following up orders
- Processing invoices and all other payment documents
- Communicating internally with all departments to achieve customer satisfaction
- Monitoring Customer demand and providing feedback to relevant departments
- Maintaining good working relationship with the field sales department and specific accounts
- Visiting clients on occasion in order to strengthen relationships
 
Candidate's Profile:
Fluent in English German - written spoken
Significant previous experience in Customer Care preferably in technical or manufacturing background
Educated to degree level
Strong working knowledge of Excel, SAP or similar programme and Microsoft Office
Strong communication and organisational skills
Able to work under pressure and autonomously
Excellent negotiation and project management skills
 
Salary: From £22k to £25k + 25 days holiday + Pension Scheme + Health Care + Free Parking

French Selection UK, the leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.