German Speaking Foreign Language Customer Support Position In Tourism Job in Budapest
- Do you want to use your German language knowledge at work?
- Are you looking for a job in Tourism?
- Do you want to work for a dinamic company?
Our partner is the fastest growing online hotel booking company in Asia. We are a part of NASDAQ-listed Priceline.com, the largest online travel brand in the world by market capital. With our regional head office in Bangkok and associates throughout Asia, It's network includes 8,000 hotels in Asia, over 40,000 worldwide operated by a team of 300 young professionals recruited from all over the world.
Roles and responsabilities:
- Communicate effectively in English and respective foreign language with our international customers and suppliers via our primary communication channels
- Inbound / Outbound calls
- Provide world class customer service and offer solutions to our guests / hotels booking related queries
- Achieve learning / development milestones through coaching / performance improvement plans as set by the supervisors
- Share a positive attitude with fellow colleagues, up and down the organizational chart within our international - multicultural organisation
- Have the ability to work within a shift based working schedule
Required skills:
- Excellent understanding of the customer delight principles
- Fluent in English and German,
- Flexible to accommodate shift work; this includes working on weekends.
- Excellent decision making / problem solving skills
- Ability to multi-task
- Minimum 1 year experience in the hotel/travel agency/online travel business or call / contact center
Our offer
- newly established multinational team
- competitve salary and benefits
- Office location: Budapest city centre
September 9, 2011
• Tags: German Speaking Foreign Language Customer Support Position In Tourism Job in Budapest • Posted in: General