GIU SR Network Engineer recruitment
This position provides Global Tier 3 Network Support, request for service support, incident ticket resolution, on-call rotation support, and implementation / configuration support for Network Operations.
* Network discovery and inventory collection (Cisco CNC)
* Network management (SNMP)
* Network automation and configuration management (BMC / HP/NA)
* Cisco Routing and Switching. 4000+ devices.
* Responsible for the configuration QA of datacenter network hardware prior to network operation changes
* Gloabal Tier 3 Network Support for all DC 4000+ devices. Follow the Sun Model
* Change Management Representative for Network Operations
* Respond and Resolve Global Network Incidents and requests Tickets assigned via Service Now. (80+ Escalated Network Incidents per month)
* Schedule, Implement, and IVP Global Network scheduled, expedited and emergency infrastructure changes (After Hours 10PM EST and Weekends)
* Consult with client, data processing management and staff in the design and implementation of new or modified telecommunication networks.
* Support the Network Engineering with network designs and assist with implementation processes; coordinate supplies, contractors and operations.
* Monitor the operation of the networks and systems to ensure proper utilization of lines, hardware and software. Tune networks for optimal system performance.
* Serve as the point of escalation for complex problem resolution, typically for level 3 or 4 issues.
* Prepare and maintain technical specifications and documents, drawings, and system documentation.
* Interpret complex technical diagrams in order to affect problem resolution.
* Assist in the evaluation of vendor proposals with respect to the hardware, communications protocols, switching methods, access methods and tariffs and in the procurement of software and equipment; recommend equipment for purchase or lease.
* Test and verify all changes to ensure changes occur without interruption.
* Track projects and report status to appropriate management.
* May mentor less experienced staff; and may instruct, direct, and check their work.
Required Skills:
* 6 years experience in supporting and implementing CIsco Routers and Switches
* In depth knowledge of Network routing and switching protocols (BGP, OSPF, EIGRP)
* In depth knowledge of at least one of the following: Wireless, Load Balancers (Cisco ACE), Cisco Nexus Switches, MPLS
* Knowledge of telecommunication systems and network engineering
* In depth Knowledge of TCPIP protocol
* Consultative and communication skills
* Analytical ability
Desired Skills:
* CCIE, CCNP, CCNA certifications
About Us
American International Group, Inc. (AIG), a world leader in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. In addition, AIG companies are leading providers of retirement services, financial services and asset management around the world. AIG's common stock is listed on the New York Stock Exchange, as well as the stock exchanges in Ireland and Tokyo.
AIG is an Equal Opportunity Employer