GLOBAL ACCOUNT MGR Job in Den Bosch, Noord Brabant Netherlands
Purpose:
TE Connectivity is an industry leader with an entrepreneurial spirit, fueled by innovation and collaboration. Our emphasis on forward thinking has attracted the brightest industry minds, allowing them to thrive and create breakthrough solutions that deliver a competitive advantage to our customers.
TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 90,000 employees partner with customers in virtually every industry—from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks—enabling smarter, faster, better technologies to connect products to possibilities.
Responsibities:
Role Statement:
The Global Account Manager is the outside senior sales person managing all aspects of the business with a strategic customer globally. The Global Account Manager is responsible for developing and implementing a strategic account plan to drive maximum revenue, account penetration and customer satisfaction. This is achieved by driving and working closely with the respective Key Account Managers and Account Managers. The Global Account Manager develops and owns the global account strategy, oversees and maintains the “big picture” and leads the outside sales teams in understanding and executing the Global strategy regionally.
Business leadership, strategic key account planning and high level relationship management are some of the major tasks.
To ensure complying services and project realization the position requires a close working relationship with multiple different functions within TE.
Requirement:
Key Tasks:
Business Management:
- Develop and execute business plan and account strategy at a Global level in line with customers time to market requirements
- Help and guide the outside sales personnel, Engineering, Product Management and Industry Marketing to identify new business opportunities and to execute strategy.
- Drive completion of running opportunities/projects and new developments thru account managers
- Review and coordinate project activities and account receivables with account managers
- Maintain the “big picture”.
- Decision making with regard to strategic positioning, product selection and promotion within customer responsibility.
- Relationship building and strengthening with multiple internal disciplines to ensure satisfactory response to global customer issues (such as logistics solutions, quality complaints responds, pricing, safety stock planning, customer service requirements, product developments.)
- Research and evaluation of customer market activities, internal and external data (markets, competition, technologies, trends) in order to understand how environmental, technical, political and other business changes will impact customer needs.
- Oversee the complete project pipeline (thru Field Engineers) to ensure long term development.
- In charge of data integrity related to the assigned Global Account
Maintain CustomerRelationship:
- Create and maintain a good trusting relationship with customer's management
- Sell the value propositions of Tyco Electronics' products and services
- Understand the customer and the customer expectations/requirements
- High level decision making and influencing
- Negotiate and implement (global) contractual agreements (pricing, GPA, logistics, quality,..)
- Regular interaction with the customer to follow up on quotes, projects, delivery and quality issues
Other Duties:
- Internal reporting of projects and other business activities
- Manage a team of people with and without disciplinary reporting line
- In charge of developing and maintain data's and elaborate account plan management (APM)
- Manage the impact of production transfers
Key Goals Objectives/Measurements:
- $ Revenue, Market Share
- Customer penetration
- Customer satisfaction
- Profitability
Key Qualifications, Experiences Knowledge:
- Must have minimum a bachelor's degree in business administration or equivalent level of practical experience
- Minimum five to ten years professional Sales Marketing level experience
- Needs a professional level of business acumen and good commercial understanding
- Needs a good understanding of technical complexes
- An academic qualification in an engineering competence is distinct advantage
- Should have had previous experience in account planning and relationship management
- Optimally have a deep and broad knowledge of the Tyco Electronics' technology and product portfolio and the markets they serve
- Should have had previous exposure to Tyco Electronics processes and structures
Particular Skills Abilities Required:
- Excellent relationship and communication skills
- Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organization functions (inside and outside of TE)
- Strong project management skills
- Strong selling, presentation and negotiation skills
- Clear, strategic thinker with the ability to execute on priorities
- Ability to work deadlines and challenging targets
- Ability to identify and pursue new business opportunities in line with business plans
Other:
- Demonstrated behaviours and values at or above TE standard
- High level of written and verbal communication
- Flexibility in working days and travelling
- Car driving licence
- English language skills
- Fully acquainted with the computer and common software
General:
The function reports directly to the Sales Director and has a dotted line leadership relation with the individual Key Account Managers. The function has to collaborate with multiple other functions within the organization.
