Global Commodities Group – eSales Asia — Singapore recruitment
The eSales specialist APAC will work closely with Global Commodities Group (GCG) Sales and eFX and other necessary groups and act as the main contact for requests from non-GC sales teams, ongoing client queries, platform improvements, and product specifications.
The individual will need to gain a strong understanding of the all current Global Commodities Group e commerce platforms and EMM offerings. This is to include but not limited to Morgan Metals and Morgan Direct Gold and include scoping of client base for future CFP project and roll out. The role is an e commerce role supporting GCG Sales teams to enhance their offerings to clients by electronically executing vanilla transactions. This role will include the nuances of both GUI and API offerings and potential business streams for other areas within the region. The individual will be the source of information/contact in the region, in regards to current and future clients and be able to interact with sales teams and technology teams to implement expand and deliver e commerce solutions whilst reporting regularly on region developments to the global team.
Responsibilities:
- Owner of client queries, onboarding, platform/product updates regionally
- Act as a first point of contact for support functions and sales teams regionally
- Marketing of platforms regionally
- Drive client onboarding regionally
- Client demos regionally
- Work with GCG/non-GCG sales teams to respond to client queries regarding products and platform functionality regionally
- Ongoing monitoring of e commerce performance (sales/onboarding/client activity) regionally
- Ensure proper procedures/training material in place for product rollout in line with global rollout
Skills
- Degree qualified with minimum 4 years relevant experience in e commerce sales
- Proficient in multiple electronic trading systems
- Technology background would be advantageous
- Strong relationship skills
- Ability to work independently and as a team member
- Meticulous, efficient and excellent communications skills