Global RIM Program Relationship Manager Job in San Francisco, California US
Global RIM Program Relationship Manager
Empowering healthcare starts with you. At McKesson, whether you work in HR or marketing, finance or public affairs, you're making a difference. You'll spark a chain reaction that results in millions of people getting more from their healthcare. As the nation's leading healthcare services company, we touch virtually every aspect of healthcare. We empower our customers by delivering vital supplies and solutions. And we empower our employees through a supportive environment where opportunity and responsibility grow. Our exceptional leadership team provides the vision and strategy to advance healthcare, so you can feel confident in our direction and your future. At McKesson, we believe we can empower healthcare. And it all starts with you. Current Need The RIM Relationship Manager (RRM) is responsible for communicating, guiding, monitoring and assessing compliance with Global RIM policy and best practices for designated business units. In collaboration with the Business Unit Compliance Officer (BUCO) and/or the local BU RIM resource, the RRM works to create action plans for each department/site in his/her assigned business unit regarding the proper management and disposition of records and information (paper and electronic), both on-site and off-site, in accordance with established Global RIM policies and procedures. The RRM, in collaboration with the Global RIM Program Office, develops policies and work practices designed to safeguard Company records and information assets and assists in training local personnel in suitable control methods regarding proper recordkeeping and disposition. Position Description This position will act as the primary contact for the BUCO and the business unit records management coordinators, leads, and dedicated RIM resources in answering questions and providing front-line guidance on RIM policies. Examples may include proper procedures for establishing filing systems and local file plans, disposing of records, understanding retention schedule, etc. He/She will provide coordination and support to activities and processes involving the proper disposition of official business records at McKesson. This includes assisting in the creation of preventative action plans for each department/site in the BUCO's area of influence regarding the clean-up and management of records and information (paper and electronic) in inactive storage, both on-site and off-site. Specific duties will include: - Collaborate with the BUCO to develop post-audit remediation plans. - Develop localized procedures designed to safeguard Company records and information assets at Corporate/BU sites and locations. - Coach, mentor, and develop Corporate and BU RIM Leads and Coordinators in the implementing compliant records programs in areas such as: o Inactive Records o Physical Records Inventory o RIM Secure Destruction o Cleanup Days o Lifecycle Management - Train site personnel in suitable control methods regarding proper recordkeeping and disposition. - Coordinate and lead department-level or site-level records reviews and records clean-up activities. - Partner with RIM Coordinators and/or BU dedicated RIM resources to ensure the integrity and accuracy of box content and associated metadata, for both physical records, and electronic media being sent to off-site storage. - Coordinate annual department or site-level self-assessment exercises regarding RIM compliance. - Support Compliance Officers in performance metrics reporting. - Participate in reviews of Records Retention policies, standards procedures to maintain accuracy and integrity of the Global Records Management initiatives. - Promote RIM Program at Business Unit and facility level. Minimum Requirements The position requires a minimum 7 years relevant experience (e.g., records retention management, general finance management, office management, program management, project management, etc.) with progressively increasing responsibilities. Additional Knowledge Skills - Proven experience in hands on application of records management principles and practices (electronic and paper-based), particularly in the area of records retention and disposition. - Strong ability to maintain customer/client focus - Experience in monitoring and assessing compliance, especially in the area of records. - Experience at conducting legal and regulatory research regarding all applicable domestic and international laws affecting retention of information as records - Success in RIM program management for at least five years in a large corporate or institutional setting is also a plus - Experience in front-line vendor management - Ability to provide instructions/guidance and convey ideas in a manner that can be understood by all - Proven ability to communicate with internal and external stakeholders in a manner that builds, maintains and enhances a positive working relationship; - Proven ability to make recommendations and to problem solve in a manner that shows both strategic and tactical thinking; - Proven ability to positively influence others at all levels/functions of the organization. At least initially, this person will be a sole contributor where ability to influence others laterally and work collaboratively is at a premium; willing to engage in tactical implementation without support staff as well as plan and think strategically; - Proven ability to tolerate ambiguity and to remain flexible when the pressure is on; - Proven ability to reflect and maintain integrity; - Proven ability to work both individually and within a team environment, building strong relationships and maintaining rapport with departmental and facility level colleagues; - Proven ability to pay attention to the details; - Proven ability to work independently with appropriate supervision and direction; - Proven ability to multi-task while meeting various deadlines; - Diplomatic - Persuasive - Ability to influence those who do not report to them Education - An undergraduate degree from an accredited four year college is required. Preferred areas of study include but are not limited to: Archives and Records Management; Library Sciences; Business Administration, Finance; Project Management, Office Administration - A Juris Doctorate (JD) or other advanced degree is a plus. Certifications/Licensure Certified Records Manager (CRM) is a plus. Physical Requirements General Office Demands Benefits Company Statement We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson, you'll join a team of passionate people working together to improve lives and advance healthcare. At McKesson, we believe we can empower healthcare. And it all starts with you. As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers Agency Statement No agencies please. Recruiting Disclaimer The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Corp. on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws perta