Global Services Client Operations – Pricing, Senior Associate recruitment
Our Company
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $21.510 trillion in assets under custody and administration and $1.877 trillion in assets under management at September 30, 2011, State Street operates in 26 countries and more than 100 geographic markets and employs 29,685 worldwide. For more information, visit State Street’s web site at www.statestreet.com
Promoting a culture of excellence
With more than 29,000 employees across 26 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility — to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.
We’re a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us — people like you.
We encourage you to explore the possibilities that a career at State Street can offer you.
State Street is committed to embracing diversity and inclusion in the workplace.
The core requirements of the role are as follows:
• Exhibits highly detailed understanding and execution of all A1/A2 tasks and fuctions
• Assist with general organisation of team
• Cover for line manager during absence, on non staffing matters
• Set and maintain high standards within team
• Provide coaching and support to team members
• Ensure deadlines/deliverables are met
• Identify and implement process enhancements
• Ensure timely and accurate completion of team checklists and QC as required
• Work independently on highly complex issues/clients
• Regularly contribute to projects impacting the wider group
• Provide performance feedback to manager on staff
• Run or participate in client meetings/conf calls
• Demonstrates clear leadership potential and/or product expertise
• Actively participate in appraisal process by completing self appraisal and suggesting appropriate development goals
• Promote and implement training and development activity for individuals and the team
• Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve / escalate queries and problems within agreed deadlines
• Ensure the line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact the quality of service being provided
• Take responsibility for personal development and training
Pricing Specific
• Carry out review of prices vs index, validating all out of tolerances
• Co-ordinate deliverables to client in line with SLA
• Review complex client deliverables
• Provide technical expertise
• Liaise with fund accounting team
• Participate in client calls and meetings
• Ensure successful delivery of daily prices
• Ensure accurate and timely reporting of errors and breaches
• Develop and review procedures
• Establish and maintain good working relationships with clients, third parties and colleagues, communicating effectively through formalised reporting and ad hoc liaison
Skills/Experience
• End to end understanding and experience of fund administration, pricing and the industry
• Completion and review of all pricing and client deliverables
• Demonstrate full understanding of pricing specific regulations
• Ability to manage day to day workflow of the team
• IAQ qualified preferred
State Street Job ID: 62446
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