Gold Choice Counter Sales Lead Job in San Francisco 94128, California US
Gold Choice Counter Sales Lead
San Francisco, Ca 94128
Hertz is the largest worldwide airport general use car rental brand operating from more than 8,500 locations in approximately 145 countries
worldwide. Hertz is the number one airport car rental brand in the U.S. and at 94 major airports in Europe, operating both corporate and licensee locations in cities and airports in North America, Europe, Latin America, Asia, Australia and New Zealand. Hertz On Demand car sharing operates in the U.S., Canada and Europe. In addition, Hertz operates one of the world’s largest equipment rental businesses, Hertz Equipment Rental Corporation, offering a diverse line of rental equipment, including tools and supplies, and new and used equipment for sale from approximately 320 branches in the United States, Canada, China, France, Italy, Spain and Saudi Arabia. The company also operates the Advantage car rental brand at more than 65 airports in the U.S. owns Donlen Corporation, based in Northbrook, Illinois, which is a leader in fleet leasing and management services.
- The Gold Choice Counter Sales Representative will work to provide world class customer service to Hertz customers throughout the car rental process; show ownership to ensure customers has a positive experience
- The key responsibilities and accountabilities for the incumbent are to
- Responsible for managing the rental process; both rentals and returns
- Answer questions and provide directions in a courteous and expeditious manner
- Maximize revenue opportunities by promoting optional services and promotional sale
- Responsible for successful resolution of customer issues
- Operate within the areas of rental counter, gold choice, and exit gate at the location
- Write Rental agreements; maintain all paperwork associated with the rental
- Take necessary steps to facilitate a rental
- Adhere to company policy and procedure to assure audit compliance
- Consistently demonstrate excellent customer service skills.
- Conduct business safely
- Maintain company standards in appearance, attendance, manner, ethics and professionalism
Educational Background:
- High School Diploma or GED required
Professional Experience:
- 2 years customer service and/or sales experience required
Knowledge:
- Financial and business acumen
- Awareness of competitors and their product offerings
Skills:
- Excellent verbal communication
- Computer literate
Competencies:
- Must be willing to work outside during all seasons
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EOE/AA M/F/D/V
Learn more about Hertz by visiting www.hertz.com
Hertz is an Equal Opportunity Employer.