Grid Support Senior Analyst (FIC technology) recruitment

PRIMARY RESPONSIBILITIES 

• 1st and 2nd line DataSynapse GridServer and Platform LSF support, including monitoring

• Grid infrastructure lifecycle management, including maintenance and patching; working with global infrastructure teams

• Grid license management

• Grid usage reporting and key performance indicator generation

• Improve Grid documentation and Grid support processes

• Contribute ideas which can be incorporated into the Enterprise Grid strategy

• Assist with grid on-boarding for new businesses

• Identify weaknesses and risks in the Grid environment

• Work with development/application teams to integrate new applications and maintain existing

• Carry out and improve Grid QA procedures

 KEY RELATIONSHIPS

• Reports to Application Support Manager

• Liaise with the Grid engineering team

• Liaise and coordinate with application support teams

• Liaise and coordinate with the QA team• Liaise and coordinate with development teams that interface with the Grid

- FIC

- Structured Rates

- Counterparty Risk Trading

- GELP

• Liaise with global infrastructure teams

• Liaise with FO Quan/dev teams where required

• Should be prepared to directly assist Front / Middle Office business users

COMPETENCIES Behavioural

• Proven aptitude for problem solving and analysis of complex distributed systems

• Able to coordinate multiple work streams simultaneously

• Good communication skills

• Good interpersonal skills

• Able to deal directly with diverse array of contacts including developers, development managers, project managers, business users

• Able to write documentation for a wide readership with diverse technical competences

Technical

• Windows server operating systems (Windows 2003)

• High level understanding of server technologies appropriate to HPC

• High level understanding of network technologies appropriate to HPC

• Good understanding of storage technologies appropriate to HPC

• Good understanding of modern development technologies

• Windows scripting; eg VBScript, Python

• Microsoft Office

EDUCATION /OR EXPERIENCERequired

• Experience of relevant distributed or HPC Grid technology (eg DataSynapse GridServer; Platform Symphony)

• Good understanding of the application lifecycle

• Appreciation of operating with diverse technologies

 Preferred

• Educated to degree level or equivalent

• Experience working in a front office support environment

• DataSynapse GridServer 4.x or 5.x experience