Group Technology & Operations – Operations Officer, Trade Services – Up to Associate recruitment
About Deutsche Bank:
A Passion to Perform. It’s what drives us. More than a claim, this describes the way we do business. We’re committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you’ll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, we’re driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel.
Group Technology Operations overview:
The strength of technology and operations is present in everything we achieve. Delivering tailored information technology and seamless transaction solutions is essential to Deutsche Bank's global resilience. Pioneering technologies and reengineering processes, we combine exceptional levels of innovation with world-class client service.
Our division designs and develops the systems, software and solutions that make millisecond transaction times cost-effective and reliable. Every second, we face the technological and logistical challenges implicit in growth, market change and constant competition.
Position overview:
The Trade Services Operations Officer is responsible for facilitating communication between functional teams to share knowledge and good practice, and to foster a focus on process and performance efficiency.
The Operations Officer may also be responsible for building and managing relationships with GTB front office and other internal and external parties in particular around the more time critical, complex or regulated Trade Finance structure and processing
Responsibilities/Tasks:
- Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility
- Applies GBS and Business strategies and objectives across product and business lines within all internal and external policies/guidelines d requirements of the regulators and to agreed SLAs, KRIs and/or KPIs
- Where appropriate, builds and maintains relationships with GTB front office clients to provide a point of contact within the GBS functional team for time critical, complex or regulated tasks in particular
- Informs product / function development to ensure a superior offering in the face of changing client needs and market trends
- Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
- Informs the design and implementation of strategies to ensure continuous process improvement and partners with the GBS COO and Change functions to scope and define change projects to deliver process and performance improvement
- Undertakes periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance
- Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement
Candidate Requirements:
- Relevant experience in Trade Finance technical areas, supporting GTB TF Business
- Product knowledge in the Trade Finance Business
- Basic analytical skills, flexible regarding production problem solving
- Excellent communication skills, fluent in English and preferably local language
- Ability to work in virtual teams and in a matrix organizations
- Excellent team worker, able to work in virtual global teams and a matrix organization
- Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GBS offering
- Open minded, able to share information, transfer knowledge and expertise to team members
Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.
Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, color, sexual orientation or disability.
See more at db.com/careers