GS Client Operations – Report & Accounts,Officer recruitment

Our Company

State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $21.807 trillion in assets under custody and administration and $1.866 trillion in assets under management at December 31, 2011, State Street operates in 29 countries and more than 100 geographic markets and employs 29,740 worldwide. For more information, visit State Street’s web site at www.statestreet.com

Promoting a culture of excellence

With more than 29,000 employees across 29 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility — to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.

We’re a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us — people like you.

We encourage you to explore the possibilities that a career at State Street can offer you.

State Street is committed to embracing diversity and inclusion in the workplace.

Core
• Lead and motivate staff
• Set and maintain standards of personal and professional performance/behaviour, ensuring adherence to company policies and procedures
• Monitor and evaluate the continuing effectiveness of processes, system and procedures initiating remedial action as necessary
• Monitor errors and potential losses/breaches; complete loss/breach documentation and ensure remediation/training needs are identified and relevant remediation/training is completed
• Ensure that all team members follow procedures and complete checklists
• Ensure that KPI measures (where applicable) are achieved on a monthly basis and if the KPI is not green then initiate action to resolve
• Develop and maintain good relationships with senior staff both within State Street and with clients external parties
• Hold regular team meetings and 1:1s to ensure regular communication with staff. Communicate effectively with clients, third parties and colleagues
• Ensure the immediate line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact the quality of service being given
• Agree objectives for staff annually; monitor and appraise their performance providing regular formal and informal feedback
• Monitor absence levels and ensure absence management procedures are followed
• Assist with the recruitment of new staff
• Manage own time and activities effectively (delegating where required) setting an example through good housekeeping and time management
• Take responsibility for personal development and training
• Keep up to date with legislative and regulatory changes affecting the business
• Actively participate in the objectives and appraisal processes by completing a self evaluation and suggesting appropriate development to ensure own effectiveness in a changing business context

Financial Reporting Specific
• Produce accounts XD timetables and ensure circulation amongst all parties
• Manage the XD process and monitor the progress of all associate levels through the use of deliverables tracker
• Provide daily / weekly MI to AVP which clearly identifies the progress of the team
• Perform secondary high level reviews of all accounts files
• Take responsibility for proofing all SORP financial statements and ensuring arithmetical and disclosure accuracy
• Establish and maintain good working relationships with clients and third parties, communicating effectively through formalised reporting
• Ensure effective logging and resolution of enquiries within agreed timescales

Skills / Experience
• Accountancy or business degree or equivalent
• Professional accountancy qualification preferred or studying towards (CA/ACCA/CIMA)
• In depth understanding of fund administration
• Competent SORP review of financial statements for Open Ended Investment
Companies Unit Trusts
• In depth understanding of the accounting and taxation regulations impacting Collective Investment Schemes

Talent Differentiators

Influence Courageously
• Demonstrate an understanding of how your personal style influences others
• Understand the reasons for changes in the department and promote the positive aspects to the team

Leverage Talent
• Managing employees' training and development activities based on the 70/20/10 model and regular formal and informal feedback
• Be proactive in seeking opportunities for self development
 
Create the Future
• Provide clarity to the team on how their work relates to the organisation’s business strategy and company goals
• Be aware and provide guidance to team on how errors or unintended situations  impact on the business on a wider scale

Fuel Innovation
• Identify opportunities to streamline process and create efficiencies and encourage team members to make suggestions and share knowledge and ideas

“Think” Globally
• Demonstrate an understanding that business may be conducted differently across geographies
• Take account of geography and cultural awareness when working with employees from differing countries

Collaborate for Results
• Demonstrate accountability for managing the workflow of the team
• Collaborate with key departments and escalate when required to achieve results
• Manage all employee related processes from promotions, leavers, absence, conduct and performance issues
• Actively foster a culture of teamwork within the group
• Effectively onboard new employees into the team
• Set expectations for daily deliverable standards within the team and demonstrate role model behaviour in these
• Understand your impact on daily levels of employee engagement and drive engagement at a team/dept level, supporting the wider business on their initiatives to improve engagement levels

 To apply to this position, follow the "apply now" link. To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID 63459 or the Location Edinburgh.