Guest Service Agent/ Night Auditor Job in Creve Coeur 63141, Missouri Us
Job Description:
Due to continued growth and new hotel openings we have great opportunities waiting for you!
The Drury family has provided travelers with squeaky clean rooms, friendly service and a good value for 30 years. Family ownership makes Drury Hotels distinctly different and assures our guests that they will receive TOP quality and service every time they stay.
Please use zip code 63141 to apply online.
Night Auditor: This is an overnight shift.
Assists our guests efficiently, courteously and professionally in all Front Desk related functions. Performs to maintain a high standard of service and hospitality at all times.
Completes reports and closes/balances business accounts for the day.
Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels
Assists guests on arrival and departure
Operates the telephone console
Processes reservation and cancellation requests
Guest Service Agent: Assists our guests efficiently, courteously and professionally in all Front Desk related functions. Performs to maintain a high standard of service and hospitality at all times.
Provides courteous guest service
Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels
Operates the telephone console
Processes reservation and cancellation requests
Team-Oriented Work Atmosphere
Comprehensive Training Orientation Program
Benefits Package, which includes:
Medical/Life/Dental Insurance
Short-Term Disability
401(k) Savings Plan
Paid Vacation, Personal Days and Holidays
Discounts at all Drury Operated Hotels
Please use the below link for applicants to apply online:
Guest Service Agent Requirements:
Requires ability to take written and verbal direction must be able to communicate clearly in English.
Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Experience in working with the public in a service industry is preferred, or related activities.
Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds on occasion.
Drug Free Workplace ♦ EOE ♦ No Phone Calls Please
Night Auditor Requirements:
Requires ability to take written and verbal direction must be able to communicate clearly in English.
Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
Experience in working with the public in a service industry is preferred, or related activities.
Requires ability to work alone during entire overnight shift.
Requires ability to walk and stand during entire working period of 8 hours.
Requires ability to lift 10 - 15 pounds on occasion.
Drug Free Workplace ♦ EOE ♦ No Phone Calls Please