Guest Services Representative Job in Dallas 75201, Texas US

We have two types of positions available; Concert Representative and Ticketing Representative.  The required skills and functions for each position are very similar; however one position will support our patrons during the day, while the other during our evening and matinee performances.

The Concert Representative will support the Box Office for all Dallas Symphony concerts which are primarily scheduled Thursday, Friday and Saturday evenings and Sunday matinees.  Concert Representatives are scheduled to work approximately 8 to 16 hours per week during our peak-season (September though May).  Scheduled shifts are generally 2.5 hours to 3 hours in length, but can also range up to 8 hours per shift on Saturdays. To be considered for this position, we are looking for potential candidates with availability from 5:30pm to 9:00pm on Thur/Fri/Sat and from 11:45am to 4:00pm on Sunday.   Responsibilities include:

The Ticketing Representative will support the inbound call center and walk-up counter transactions of the Box Office during weekdays and Saturdays.   Ticketing Representatives are scheduled to work approximately 8 to 16 hours per week during our peak-season (September though May).  Scheduled shifts are generally 2.5 hours to 3 hours in length, but can also range up to 8 hours per shift on Saturdays. To be considered for this position, we are looking for potential candidates with availability to work from 9:45am to 6:00pm Monday through Friday and from 11:45am to 6:00pm on Saturdays.   Responsibilities include:

Applicants who are interested in either Guest Services position must be available to attend a Group Interview on Wednesday, March 28th at 4pm.

Our ideal candidate has a commitment to professionalism and providing exceptional customer service, as well as an excellent attendance record. Strong computer skills are required as are excellent interpersonal skills and the ability to adapt to a changing environment. Knowledge of classical music and experience with organizations/venues within the Dallas Arts District a plus. Pay rate starts at $10.00 an hour, with opportunities for regular increases (up to $12.00/hr.), with good performance and attendance. Free covered parking is provided.

To apply, email your resume to recruiter2@dalsym.com .  No phone calls please. 

EOE- We value diversity.