Head of Contact Centre Operations
My Edinburgh based client are a new entrant to the retail banking market, with a fantastic reputation across the UK for their people and customer focused operations.
This is a fantastic opportunity to build a new contact centre from scratch, using your operational and project background to design and build a fully functioning contact centre.
A background in banking/ financial services or related industries would be ideal, as well as previous experience of setting up a large scale contact centre.
This job offers the opportunity to be a pivotal/ visible figure in the area and a wealth of career development potential.
Please apply today or call Lesley Innes at Hays on 0131 603 8376 for more information.
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