Head of IT Sourcing & Vendor Management Wolters Kluwer Job in Alphen Aan Den Rijn 2408 Ze, Zuid Holland Netherlands
Wolters Kluwer is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer’s leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer had 2010 annual revenues of €3.6 billion, employs approximately 19,000 people worldwide, and maintains operations across Europe, North America, Asia Pacific, and Latin America, serving customers globally. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
JOB DESCRIPTION:
A challenging and highly responsible role, Wolters Kluwer is hiring a very experienced IT Sourcing Vendor Manager with a broad IT background. This individual will need to have excellent negotiating and relationship management skills. The range of IT sourcing and vendor management needs is wide. Personal growth and variety are guaranteed in the Wolters Kluwer environment.
Context
Wolters Kluwer Technology bv (TBV) is a legal entity in the Netherlands, wholly owned by Wolters Kluwer NV (WK), to progress Wolters Kluwer’s strategic focus on innovation and technology.
The mission of TBV is to centrally manage the development and deployment of Intellectual Property (IP), IT hardware and software and global IT contracts across WK. The primary drivers of this central organization within WK in the Netherlands are to strengthen the IT innovation capabilities of WK and promote innovation sharing among our operating companies.
TBV is the central owner and provider of both client and non-client facing technology solutions to WK operating companies. TBV creates, or is responsible for creating via contract RD, IP for use by WK operating companies. TBV consists of GSS (Infra and B/O Apps) and GPO (Global Platform Organization).
The role
The Head of IT Sourcing Vendor Management is responsible for planning, organizing and supervising sourcing vendor management activities for software, hardware and IT services under contract with the Tech BV. He ensures that: (1) the right vendors are selected and contracted (to meet the Tech BV strategic requirements), (2) identified needs are fulfilled, (3) Wolters Kluwer’s aggregate purchasing power is fully leveraged, and (4) the desired performance is met. This is done in close cooperation with other WK colleagues (e.g. Global Sourcing, business owners) who are also involved in the execution of the sourcing, contract, vendor management, and governance processes.
The Vendor Manager is responsible for:
· Aligning the GPO and GSS sourcing requirements with the global sourcing strategy and ensuring the right technology providers are selected
· Sourcing and Vendor Management process for the Technology providers used by Tech BV
· Overseeing the vendor portfolio
· Ensuring alignment with the program/project portfolio’s of GPO and GSS
· Monitoring, analyzing and evaluating the vendor performance
· Reporting vendor performance
· Facilitating and supporting the approval and decision making process regarding the use of technology vendors
· Managing relationship with key vendors
Tasks Responsibilities:
· Work with WK countries/ business units, GSS and GPO to forecast Tech BV technology (outsourcing) needs and establish a high-level overview
· Support executive management in defining the strategic sourcing requirements regarding the (key) technology vendors for GSS and GPO
· Advise executive management regarding the current vendor portfolio (e.g. performance current vendors, gaps, future developments)
· Analyse current and new technology vendors
· Develop and execute t annual (strategic) sourcing plan for the key technology providers used by GPO and GSS, in close cooperation with other sourcing or category managers and business representatives
· Ensure compliance with statutory and legal requirements of Tech BV
· Lead the sourcing process (e.g. selection of vendors) and negotiation of contracts for on-going and one-time needs of GSS-IT and GPO-IT and their internal customers
· Be involved in the vendor management process and lead the management of the relationship, performance and MSA/SOW of (key) Tech BV vendors in close cooperation with Global Sourcing department and business owners
· Monitor, evaluate and report on the overall Tech BV vendor performance (e.g. KPIs)
Education Experience:
· Bachelor’s degree in Business, Operations, Finance or related field of study. Advanced degree (e.g., MS or MBA) preferred.
· Minimum of 15 years of progressive, broad-based sourcing, procurement and vendor management experience; at least 9 years in a management/leadership role
· Demonstrated experience in global sourcing procurement of IT hardware, software and IT services and management of those vendors
· Superb supplier relationship management skills to interface with suppliers
Competencies:
· Superior analytical, decision-making and problem solving skills with an orientation toward developing actionable, creative solutions
· Exceptional interpersonal skills with the demonstrated ability to engage people at different levels of seniority, different cultures, and across different functions within Wolters Kluwer.
· Exceptional oral and written communication skills, as well as effective presentation skills
· Strong knowledge of strategic and transactional procurement applications and associated business processes
· Strong working knowledge of key contractual terms related to IT sourcing such as warranty, indemnity, limits of liability and security provisions
· Solid computer skills in presentation, financial analysis, and word processing software tools
· A passion and an understanding of organizational dynamics within a global enterprise and a shared services environment
· Show a deep commitment to customer focus and customer satisfaction
· Strong business and financial acumen
· Strong, demonstrated strategic thinking capabilities
· Strong leadership skills
What to expect
You will be situated in Alphen aan den Rijn. The European ICT structure and growth makes a career within Wolters Kluwer very interesting for ambitious candidates. Wolters Kluwer is an excellent employer.
Interested and qualified?
We prefer direct applications via this link.
The Recruiter for this position is Eric Houwen, Sr. Corporate ICT Recruiter.
For information please call: +31 – 634 557 264.
An online assessment will be part of the selection process.