Head of L1 Batch Support (VP) – Singapore recruitment

Head of L1 Batch Support (VP) - Singapore

My client is a large multi-purpose North American bank with an impressive reputation across corporate, commercial, wealth and investment banking. They are one of the most stable banks in the world with a large portfolio of assets covering a wide range of capital market products and a strong global prescence. They have invested a large amount of capital in their Asia business as they build out their technology capabilities with the highest quality delivery ran from Singapore. This is an extremely high profile and exciting role to set up, build out and run a level 1 batch support team in the newly created Singapore centre.

In this Asia Lead role you will be responsible for establishing the level 1 batch support team to provide follow-the-sun level 1 production support to monitor the end of day US batch and have full responsibility for incident managment in the region. You will act as the main point of contact for the global business in Asia for production management and ensure excellent business and technology relationships. You will also have direct responsbility for recruiting and developing the batch support team to over 10 people in 2012.

Suitable candidates must have experience running a L1 batch support team of over 10 people. You should have excellent hands on experience including unix scripting and a storng knowledge of enterprise batch environment tools such as autosys. You will be expected to have a strong understanding of ITIL Incident Management, Problem Management and Change Management and a certification would be beneficial. It is essential that you have very strong Investment Banking experience across a broad range of capital market products and a knowledge of market risk and credit risk would be desirable.

Please send your CV if you are interested to find out more about the bank's ambitious growth plans.

Keywords: batch support, production support, production management, investment bank, investment banking, unix scripting, l1 support, level one, level 1, support manager, incident management, support manager

Hydrogen International Limited is acting as an Employment Agency in relation to this vacancy.