Head of Legal Services (Unsecured Debts) Job in Bradford BD1 5HQ, Yorkshire UK
Job Title:
Head of Legal Services (Unsecured Debts)
Department / Location:
Operations, Bradford
Band:
3
Salary:
£50,000 to £70,000 per annum
Reports to:
Director of Legal
Hours of Work:
35 hours per week (09.00 – 17.00) – 1 hour for lunch (some additional unpaid hours and flexibility may be required according to workloads)
Closing date:
Monday 9 April 2012
1 JOB PURPOSE ACCOUNTABILITIES
Drydens Lawyers and Fairfax Solicitors are to merge with effect from 2 April. This is a very exciting development for the business as it will make us the largest law firm in the UK in our specialist field of debt recovery and debt litigation. The firm will trade as drydensfairfax solicitors.
This role operates at a senior level in Drydens, reporting into the Director of Legal. The role holder will be dynamic and engaging, accountable for all aspects of performance within their business area. It is an autonomous role where the Head of will design and deliver their team strategy within agreed budget parameters.
There will also be collective responsibility to deliver business wide projects and initiatives.
The position will manage a team of up to 100 with a maximum of 10 direct reports.
Accountabilities include;
Grow the business
Increase profit through income generation and cost control
Maintain exacting standards of quality and SLA delivery across all aspects of client service
Consistently deliver top quartile performance in all client scorecards
Welcome and embed new business, swiftly securing client confidence and realising planned profit margins
Make things happen
Develop and deliver a business area strategy, underpinned by a team plan that dovetails the deliverables of the corporate plan
Anticipate, initiate and deliver change that constantly raises team / business performance levels
Manage many varied and conflicting priorities, without impacting on personal; business; client service delivery
Inspire Others
Nurture and develop the talent within your team, creating fruitful succession plans
Create a team ethos that is in line with the Drydens’ person and values with a genuine focus on people, lead an engaged team who actively and positively participate in the future of the business
Be credible within your area of Legal Services
Provide accurate guidance/ advice direct to clients, covering areas such as; legal referrals; compliance questions; service evolution / improvements, adding value to their business; portfolio management
Create client confidence in your own and your team’s expertise
Contribute to and attend new business pitches, speaking knowledgeably about your business area
2 PERSON SPECIFICATION
Inspire Others
Influential leader who delivers outstanding results through inspiring others
A genuine people person who has presence, is an engaging communicator and works collaboratively with all levels within a business structure
Passionate in commitment to coaching, mentoring, talent management and succession planning
Self driven, sets own and team direction, requires minimal supervision
Ability to contribute and communicate credibly at both a strategic and detailed operational level
Confident and resilient leader who can increase delivery under pressure, calming the waters for those around them
Making things Happen
Sound, swift decision maker who achieves the best outcome across all stakeholders
Creative thinker who plans ahead, anticipates problems, and can deliver different yet effective solutions
Personally efficient and a skilled planner, championing these skills within the team to drive effective workload management with quality and efficient outputs
Grow the Business
Natural commercial acumen, maximising profitability for the business and results for the client
Thrive on data and statistical analysis, interpreting trends, translating this into improved performance and profit for all stakeholders
3 TECHNICAL SKILLS/QUALIFICATIONS
Ideally degree level aptitude with relevant legal qualifications (ILEX or similar)
Minimum of 5 years operational experience at a commensurate level with the same or broader structure
Fully conversant across all aspects of compliance that relate to this business area
Highly numerical with ‘advanced’ skills in Microsoft Excel
Minimum of 3 years experience in setting, owning and delivering to budget
Extensive experience of client management at a senior level
4 HOW TO APPLY
Your application should include 2 separate documents, these are;
1. An up to date CV, ensuring that all elements detailed in the Technical Skills / Qualifications section of the job description are included
2. Prepare up to a 3 page summary illustrating the qualities that have been requested in the Personal Specification section
