Head of Loyalty & Marketing Innovation recruitment
Citibank brings the strength and expertise of one of the world's largest financial services companies to personal customers in more than 100 countries and 200 cities. By combining local expertise with the strength of Citibank's worldwide consumer banking network, we are able to offer some of the world's leading financial services products.
We are currently recruiting a Loyalty Perceptual Scale Manager, who will be responsible for the thought leadership, delivery and execution for all Loyalty and Perceptual Scale activities.
Some of the key responsibilities:
- The design, delivery and ongoing evaluation of the future Bank wide Rewards Strategy
- The delivery, execution and ongoing evaluation of the current and future strategic Perceptual Scale Strategy
- Managing and overseeing Perceptual Scale events
- Executing and delivering against Plans
- Managing and tracking regional metrics
- The delivery, execution and ongoing evaluation of the future Competitive Advantage framework
Experience/ Qualifications required:
- University undergraduate degree in marketing or business (preferred)
- Previous years experience in marketing, campaign management and/or sales in Financial services or similar
- Understanding of loyalty, CRM marketing and direct marketing
- Experience in working with creative agencies
- Ability to work with a team and independently
- Strong organisational ability and project management skills
- Excellent attention to detail
- Excellent numerical skills
- Excellent written and oral communications skills
- Strong team player who can function well in a fast paced and fluid commercial environment
No contribution goes unnoticed here, so you’ll be rewarded with a network of global contacts and the skills and experience to grow your career. Remember, with our world of opportunity, you should never settle for anything less than exactly what you want. To apply please follow the online links. To see what other career opportunities we have available right now, please visit our website www.citi.com.au/careers.