Head of Super & Investment Services, CommInsure
CAN YOU lead and drive a large operational team to deliver exceptional service for our customers?
The Opportunity
An exciting opportunity has arisen for a passionate people leader with a proven track record of leading and managing large operational teams (Up to 250 staff). The Head of Superannuation and Investment Services manages a large team including both contact centre and administration functions and will be responsible for advising and supporting the General Manager and the businesses performance.
You will ensure successful delivery of quality service to customers and business partners and drive continual improvement and review of business practices and processes. You will be responsible for the successful planning and implementation of change initiatives and develop a high performance culture in line with the business's vision and values.
You will have
- Extensive experience in leading, developing and managing a large operational team
- Strong understanding of the financial services industry with a specific knowledge of Superannuation and Investments and the legislation associated with these products
- Exposure to both contact centre and administration functions
- Passion and enthusiasm for continual process improvement
- Exceptional communications with a proven track record of managing change
Benefits of working for CommInsure
- Fantastic working conditions including genuine flexibility
- Large range of discounts on a variety of banking and financial services products
- Stability of working for a business owned by the Commonwealth Bank
- Be rewarded for your contribution through ongoing career development
Advertised:
23 Oct 2013 Aus. Eastern Standard Time
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