Help Desk Simulation Center Technician Professional Technologist 3 Job in Morgantown, West Virginia US
Help Desk Simulation Center Technician Professional Technologist 3
The West Virginia University department of Information Technology Services at the Robert C. Byrd Health Sciences Center is accepting applications for a full-time Professional Technologist 3.116. This position in the Support Services (Help Desk) division of Information Technology Services, will Manage the technological needs of the WVU Health Sciences Simulation Center and Support the Faculty, Staff and Students of the Health Sciences Center as part of the WVU Information Technology Services Support team. The successful candidate should have at least four years of experience in at least six of the following areas: providing support for computers in a network environment; configuring computer systems; supporting VOIP; experience with health care patient simulation technologies; installing and maintaining computer software and hardware; installing and maintaining audio/visual equipment; tutoring computer users; providing support for an interactive computing environment; in depth knowledge of and support of productivity software; experience interoperating multiplatform systems over LANs; extracting data and producing reports; programming languages; supporting applications with stringent security requirements; providing customer service via telephone and in person; repairing laptop and desktop computers; using Microsoft SharePoint; supporting computer based testing: documenting procedures, instructions or policies; working with instructional technologies at a College/University level. Candidate must have excellent verbal and written communication skills, the ability to work in groups of people of different backgrounds and abilities, and be able to follow projects through to completion with minimal supervision. A+, Network +, Microsoft, and Lenovo certifications are preferred. Bachelor s degree and four to six (4-6) years related work experience, OR Master s degree and three (3) years related experience, AND/OR an equivalent combination of education, certifications and work experience are required. Salary will be commensurate with qualifications and experience. This position will remain vacant until filled. Resumes and/or applications should be emailed to hscjobs@hsc.wvu.edu or mailed to: Professional Technologist 3.116 WVU HSC Human Resources,PO Box 9028,Morgantown, WV 26506-9028 WVU is an Affirmative Action/Equal Opportunity Employer. The WVU HSC is a smoke free campus. WVU is the recipient of an NSFADVANCE award for gender equity.