Help Desk Technician Job in Fort Worth 76131, Texas Us

Help Desk Technician

 

DETAILS

Location: Fort Worth, TX

Position Type: 3 Month Contract to Permanent

Salary Range:  BOE!

Travel Details: 0%

 

** MUST BE A US CITIZEN AND/OR A GREEN CARD HOLDER. **

             

ABOUT THE POSITION

GTN Technical Staffing is searching for a Corporate Help Desk Technician for one of our Fortune 500 clients. The Technician will provide both field and phone support for 3500+ employees of our client’s enterprise-level company. The Technician must be professional and detail oriented. The Technician will resolve hardware and software application issues, as well as document workflow for each help desk ticket.

 

TECHNICAL REQUIREMENTS

3+ years of experience in the following skill sets…

·         Microsoft XP / 7 Operating Systems

·         Microsoft Active Directory

·         Microsoft Security Compliance Manager (SCM) / System Center Configuration Manager (SCCM)

·         Microsoft Exchange 2007 / 2010

·         Microsoft Lync

·         Microsoft Print Services

·         Microsoft Office Suite 2007 / 2010

·         Microsoft Forefront Virus Protection

·         Citrix Metaframe

 

PREFERRED

·         A+ / MCICT / MCITP / MCP / MCDST / XP / MCP Certifications

·         Dell Hardware – Laptops / Desktops / Printers

·         JDEdwards

·         AS/400

·         Remote Connectivity Software – Radmin / VNC / Dameware

·         Call Center IVR Software – Zeacom / Capterra / Aspect

·         Avaya IPO / PBX Configuration