Helpdesk Advisor (1st Line support, Windows XP Pro, Networking, Job in Sevenoaks, Southern UK

Helpdesk Advisor (1st Line support, Windows XP Pro, Networking, PC hardware, Software)
Salary: This role is likely to be a contract to permanent role - Perm Salary in region of £18,000
Location: Sevenoaks, Kent
Hours: 37.5 hours between hours of 8am - 6pm.
Start: ASAP

Sand Resources is looking to recruit a Helpdesk Advisor to provide 1st line support on hardware and software problems to the organisations UK customer base. You will also gain the opportunity to be involved in prepetition of the computer hardware, loading of software, full testing of the system before dispatch to customers.

Candidates must have strong customer communications skills for this role and have your own transport due to the company location. You will be required to have good working knowledge of Windows 3.1, 9x, XP Pro, Networking and PC hardware building.

Key Duties:

• Provide 1st line support on hardware and software issues.
• Assist with the prepetition of hardware before despatch.
• Load software before despatch of products.
• Assist with full testing of systems before despatch.

Experience/ Skills/Knowledge required:

• Candidates must have strong 1st line support experience.
• Strong customer communications skills via the phone and email.
• Working knowledge of PC hardware building
• Working knowledge of Windows 3.1,9x, XP Pro
• Working knowledge of Networking.
• Basic knowledge of the French language would be useful however not essential.

This is a fantastic opportunity to join an established and friendly company with the opportunity to develop and expand your skills within the IT environment.
Sand Resources is an equal opportunity employer committed to a policy of treating all employees and job applicants equally. It is our aim to take all reasonable steps to employ and promote on the basis of ability and qualifications without regard to race, religion, colour, sex, age, national origin, disability or sexual orientation. Our recruitment takes place based only on skills and experience of the candidates. Sand Resources is acting as an employment business in relation to this vacancy.