Helpdesk Analyst – Birmingham recruitment
Develop your technology prowess and join our unique global service line. Our Tax Management Consultancy team consists of highly regarded industry and specialist experts who work within an innovative and cutting edge tax group. Learn from our people and experience a variety of projects that no other group can offer.
Multiply your options, make a difference
Deloitte's Tax Management Consultancy services have been developed to meet the demands of a more exacting era for tax. We are helping an increasing number of organisations to respond to the new, more challenging tax environment.
As part of the team you will be responsible for providing support to internal users of the OneSource Tax Software. Working as part of a small team you will be the first point of contact to help resolve a range of issues. Alongside that you'll be responsible for developing a number of reports and logging issues into the database. The role is structured so that training is provided on the OneSource system and there are opportunities for progression.
Our office offers excellent opportunity for professional and personal development in a challenging and stimulating environment. As you work with various people on their diverse mix of projects you will find that you are constantly learning and being exposed to skills that other firms can not offer.
At Deloitte you will have the opportunity to:
- Join a fast-growing practice and work with like-minded people who are at the forefront of their chosen field
- Receive first class training on the OneSource platform and in turn provide service excellence to end users of the OneSource Software
- Apply a methodical and logical approach to problems
- Upload data provided by clients and Deloitte teams
- Log and process incoming queries and updates
- Be involved in the production of a number of reports
- Be involved in ad hoc tasks as part of a team
- Undertake a formal Tax qualification
To be considered you would ideally have:
- Excellent interpersonal skills
- An ability to understand new applications
- Good Excel skills
- The ability to operate as a member of a team and work unsupervised
- The ability to prioritise your workload and work towards deadlines
If you are interested in this position, please apply.