Helpdesk Officer Job in Perth, Western Australia Australia
About the Job
- Attractive Salary
- Excellent progression Development opportunities
About our Client
My Client is a dynamic and forward thinking business, specialising in the provision of financial services products.
Job Description
Working closely with the Infrastructure Manager, key responsibilities will include:
- Logging service requests received from internal customers via the phone, email or work ups
- Resolving incidents and service requests where possible at point of call otherwise referring to the relevant internal support group
- Providing progress reports to the customer
- Ensuring asset records are updated
The Successful Applicant
The successful incumbent will possess an excellent telephone manner, sound administration and coordination skills and the ability to work autonomously. Exceptional customer service skills are essential.
What's on Offer
Work life balance
Unrivaled training development opportunities
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Charlette Hinds quoting reference number A107229709 on +61 8 9215 9527.