• Victorian Government
• Melbourne CBD location
• Competitive Remuneration

Are you the type of person who fixes your friends families computers?

This Government Department is looking for a Helpdesk Support consultant with excellent customer service skills to work in a project team. This role initially is an 8 month contract with opportunities for possible extension.

Your role will be providing level 1 support over the phone and by email; basic knowledge of IT would be beneficial but not essential as most importantly a strong customer service background passion to learn and develop in IT would be held in high regard.

Essential Skills

• Strong customer service skills

• Understanding on basic IT terminology.

• Troubleshooting skills would be of advantage.

• Excellent written and oral communication skills

If you love communicating over the phone, have strong customer service skills and have a desire to move into IT or studied IT then this could be the job for you.

Please note:
1. When attaching your resume, make sure it is in MSWord format.
2. In order to be considered, please update your CV to align to the responsibilities/evaluation criteria for the Project Officer position being applied for.

If you can tick the boxes then call me, Michael Williams on 03 8319 1248
If interested, please "APPLY NOW". A full position description is available for consideration of suitably qualified applicants. To enquire further, please contact Michael Williams at Michael.williams@randstad.com.au quoting job reference number 900020319. Confidentiality is assured.

Unfortunately, no sponsorship is available and to be successful in this position you must have Australian Citizenship or Permanent Residency.