High Risk Review Analyst- Card Services- January 30, 2012-Tempe, AZ recruitment
About JPMorgan ChaseJPMorgan Chase Co. (NYSE: JPM) is a vibrant, healthy financial services firm that is poised for additional growth. Ranked among the "Most Admired Companies" by FORTUNE magazine, JPMorgan Chase manages assets of $2.3 trillion and employs more than 240,000 employees in 60 countries.We're a recognized leader in investment banking, asset management, private equity, commercial banking, credit cards, and financial services for consumers, small business and commercial banking. We serve millions of consumers in the United States as well as many of the world's most prominent corporations, institutions and government entities through our key brands: J.P. Morgan and Chase.
If you're interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase.
Further information about careers at JPMorgan Chase can be found on our website:www.jpmorganchase.com/careers.
To be considered for this position, you must meet the minimum requirements listed.
Please be sure that your resume reflects the appropriate experience, if applicable.
Those selected for an initial interview will be contacted via the email address supplied on your profile.
The start date for this class is 1/30/2012.
New Hires will complete 10 weeks of paid training.
The schedule during training will be Monday-Friday 8am-5pm.
Once training is completed, the schedule will be Monday-Friday 11am-8pm.
As a Lending Risk analyst, you will be responsible for analyzing existing credit card accounts to determine credit worthiness and the appropriate credit line assigned. This will require reviewing account performance, credit bureau information as well as other related information in order to determine the appropriate action. Analyst will be required to contact applicant via phone to get additional information that will lead to a more informed decision.
Analyst will provide exceptional customer service when receiving inbound customer calls. Additionally, analyst will provide feedback to management regarding trends and make recommendations for revisions to refine our existing credit policies.
Qualifications
Call Center Customer contact experience preferredStrong interpersonal skills:
professional, courteous, friendly, warm, empathetic, level-headed and composedStrong problem solving skillsStrong analytical and verbal/written communication skills
Self-starter with strong initiativeAbility to work independently in a fast paced, production oriented environmentWorking knowledge of MS Excel and MS WordExperience in consumer lending, fraud, collections or other activities involving credit bureau analysis is a plusLending or underwriting experience is an assetCollege degree preferred