Housekeeping Manager Job in Santa Fe, New Mexico US
Job Purpose:
Serves customers by providing housekeeping services; directing staff.
Duties:
* Accomplishes housekeeping human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.
* Develops housekeeping organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives.
* Establishes housekeeping operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
* Develops housekeeping financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
* Promotes housekeeping quality initiatives by conducting inspections; reviewing guest interviews; gaining feedback from meetings; enforcing quality and customer service standards; analyzing and resolving quality and customer service issues; implementing innovative methods of delivery services to customers.
* Provides housekeeping management information by collecting, analyzing, and summarizing data and trends.
* Improves housekeeping quality results by studying, evaluating, and re-designing processes; implementing changes.
* Avoids legal challenges by understanding current and proposed legislation; enforcing regulations; recommending new procedures; complying with legal requirements.
* Updates housekeeping job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; benchmarking state-of-the-art practices.
* Enhances housekeeping services department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Quality Management, Staffing, People Management, Developing Budgets, Planning, People Skills, Customer Focus, Analyzing Information, Process Improvement, Legal Compliance, Verbal Communication