HR Contact Center Representative (Swedish speaking)
On behalf of our world wide well-known multinational partner we are looking for candidates for the following role:
HR Contact Center Representative (Swedish speaking) - Budapest
Main tasks:
The Customer Service Representative (CSR) supports a specific country should be fluent in the relevant language. The CSR is the interface between the customer contacting and the customers HR Department with any HR or Expense related queries. The nature of the role is the same, however the variety comes with the calls/ e-mails.
As an HR Contact Center Representative for Sweden you'll perform first and second level support, receiving questions from direct calls and emails, plus handling more difficult, time-consuming queries as well.
- Handle telephone calls and e-mail queries
- Take ownership of the resolution of callers issues, giving guidance and solving problems at the first point of contact whenever possible within the target response time.
Requirements:
- Bachelor's Degree
- Fluent written and spoken English and Swedish
- Basic knowledge in Basic IT skills
- Excellent communication skills
Our partner offers:
- Professional development and career opportunities
- Very good working environment
- Dynamic team working style
- Stable background provided by a dynamically growing multinational company
Apply:
Please send your detailed CV in English (and Hungarian) - with the ID number in the subject of the letter - to Kapa Brigitta with the help of our registration form below or to the following e-mail address: brigitta.kapa@pannonjob.hu
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Registration number: 4376-4./2003, 07-0006-06.