HR Generalist recruitment

It was established in 1969 and manages all significant asset classes for institutional and retail investors in long-term savings products. Fidelity and its subsidiaries employ over 5,400 people in 23 countries managing US$255.9 billion worldwide.

Fidelity’s investment style relies on fundamental research of companies and a strict bottom-up portfolio construction discipline. This means Fidelity’s analysts and portfolio managers look closely at a company’s balance sheet and future plans; meet regularly with and question its management; and then speak to its competitors, suppliers, customers and anyone else who might give them information that helps to assess whether the investment is a good one. Every investment in every portfolio is selected on its merit and ability to contribute to a better return.

The same can be said of its employees, who are encouraged to take intelligent risk in order to make small improvements that cumulatively improve the business. Fidelity is independent, not a subsidiary of a big bank or other institution, and is privately owned. This means that it can take long-term investment decisions rather than chase the next quarterly results as a listed company might. Fidelity believes its independence is a considerable advantage that benefits its customers. 

As well as investment management, Fidelity distributes the funds of other managers through its FundsNetworkTM platform, administers pension schemes, and has interests in various other enterprises in Europe and Asia. For further information please visit www.fidelityrecruitment.com

Purposes of the role

The primary objective of the HR Manager is to act as a business partner to Fidelity’s people managers and ensure that the people agenda is reflected in business decisions and that the business strategy is delivered through its people. Providing guidance and counsel to the management teams and employees in Customer Services at both a strategic and operational level this role will provide the full range of HR generalist support.

A particular focus of this role will be to coach and support middle management in their people management skills and personal development as we look to strengthen our management cadre and succession planning in the European Business.

Your key accountabilities

• Work closely with the identified business managers to support the delivery of goals and objectives for the UK Business

• Work with line managers to understand motivation and retention issues, being creative around solutions

• Supporting line managers in the induction and on-boarding of new staff, focussing on assisting new staff members in engaging with the Fidelity culture

• Work with line managers to ensure development plans are in place, targeting high potential employees

• Manage employee relations issues, engaging with management promptly to address issues in a timely manner

• Assist business managers in developing employee communication plans

• Support the business in managing commercials in line with market conditions in respect of recruitment, cost savings

• In conjunction with Business Finance, understand and manage headcount fluctuations and reporting

• Work in partnership with the recruitment team to deliver an excellent recruitment service to the business

• In conjunction with the CB team, undertake market reviews of compensation

• Lead the salary and bonus review in designated business areas, communicating and coordinating with all relevant parties, advising and supporting line manager in relation to their recommendation, maintaining objectivity and fairness at all times and ensuring accuracy of data and version control throughout process. Ensure accuracy and delivery of employee letters and contracts

• Contribute to and lead the HR components of change management and restructuring initiatives, which may include consultation with groups and individuals

• Working with HR legal, implement employment law with a balanced perspective: advise, guide and support line managers and employees

• Lead and/or contribute to HR projects

• Assist in the coordination, design and facilitation of team development activities and off-sites

• Support the collation and assessment of training and development requirements for the designated business areas

• Design, deliver and monitor training and development workshops for core skills development

• In conjunction with the Graduate Recruitment team and other relevant generalists, contribute to the Graduate European Rotation Programme within Business Operations and Business Change, including graduate recruitment, rotation and development

Your skills and experience

• CIPD qualified or qualified by experience

• Ability to build strong relationships and credibility at all levels

• Strong influencing skills with the proven ability to influence managers in people related matters

• Demonstrable experience of working on the full range of HR issues, including employee relations, with particular focus on development planning and performance management

• Can-do attitude, experience of working on own initiative within an changing and high pressured environment

• Experience of working in a customer focussed, dynamic, commercially driven environment: preferably Financial Services

• Commitment to high standards of excellence, demonstrates drive to succeed in a changing environment

• Collegiate, ability to work well with colleagues across the range of HR functions, sharing ideas and building on best practice

Fidelity Values

Act with integrity

Make it happen

Think like an entrepreneur

Earn the client’s trust