HRHQ Operations Assistant Job in Orlando 32801, Florida US
About:
PlanSource is a Software as a Service Provider (SaaS) that simplifies back office HR for employers with an array of integrated services including payroll, benefits administration, decision support, and HRMS technology. Our solutions are delivered through strategic broker partners who partner with PlanSource in order to increase their retention rates, revenue, and the overall value they bring to their customers.
With a comprehensive suite of services, PlanSource is able to bring together brokers, insurance providers, employers, and employees by unifying HR data, managing HR transactions, and educating employees through a self-service website available to all parties 24/7/365.
General Purpose:
The HRHQ Operations Assistant is responsible for providing high quality and timely administrative support to all
departments within the HRHQ Operations team.
Responsibilities / Duties:
- Printing and shipping checks and DDA advices in a timely manner.
- DDA file creation for transmission to banks.
- Attend department/management team meetings to take notes and post on server
- Miscellaneous responsibilities including all faxing/copying/mailings needed
- Document Imaging management for HRHQ departments (including scanning)
- Facilitate the generation and distribution of client communication via email and secure file transfer
- Participate and assist with preparations for year end activities
- Assist in maintaining CRM and other client/deliverable tracking mechanisms
- Additional duties as may be deemed necessary by upper management.
Minimum Qualifications:
Education: High school diploma required; some college experience desired
Experience: 1 -2 years in similar role with administrative/customer service responsibilities
Skills/ Abilities:
- Excellent communication skills, written and oral
- Familiarity with shipping vendor's logistic system preferred
- Attentive to details and strong follow-up skills
- Intermediate to advanced skills in Microsoft Outlook Word, Excel, and PowerPoint
- Strong writing/proofreading skills including grammar, punctuation, and spelling
- Strong interpersonal skills and customer focus to respond to requests in a timely manner
- Must be comfortable with tight deadlines, interruptions, and multiple tasks and projects occurring simultaneously
- High level of adaptability and flexibility to meet the changing needs of the business