Human Resources Regional Manager Job in Grand Rapids 49503, Michigan US
The Regional Human Resources Manager is responsible for serving as a partner to the leadership and management teams within the various business lines and practices within region of support by providing counsel on procedure and policy interpretation; recruiting and retention strategies and employee relations issues. In this role, the Regional Human Resources Manager is charged with the administration of regional and local compensation and reward/recognition programs, proactively assessing and identifying talent and development needs; driving and/or delivering of leadership and soft-skills training and monitoring human resources compliance.
Strategic
- Provides advice and counsel to the regional and local leadership and management teams within assigned offices
- Ensures delivery of value-added services and programs in support of the business goals and strategies, as well as national human resources strategies
- Partners with Regional Human Resources Director in managing the human resources budget for assigned offices
- Works with OBLLs and RBLLs on manpower planning and forecasting staffing needs
General and Risk Management
- Ensures all employee relations matters are handled in a professional, appropriate and legally compliant manner; escalating appropriate issues to the Regional Human Resources Director, as needed
- Assists with the implementation and dissemination of national, regional and local human resources policies and programs
- Collaborates with the legal department and the National Human Resources Director in investigations and other employee relations matters
- Partners with legal counsel and considers risks and rewards for the firm, above self, and involves the proper professionals to mitigate risk
- Participates in the annual internal quality control inspection process
- Participates in quarterly forecasting with Regional Controllers
Talent Acquisition
- Partners with regional and local business line and practice leadership to assess and develop forecasting needs for professional opportunities
- Collaborates with regional campus and experienced recruiting members to assist in the facilitation of regional and local campus and experienced hiring process
- Attends and/or lead campus and experienced recruiting events and assist in the identification and selection of appropriate client service professionals
- Assists the Immigration Specialist in managing the international candidate and secondment process at the regional and local levels
On-boarding, Retention and Turnover
- Coordinates the involuntary termination process and completes all appropriate documentation and compliance tasks to limit any future litigation exposure
- Conducts exit interviews in association with voluntary termination process
- Compiles periodic personnel reports and analysis to be presented to business line and practice leadership and management teams
- Provides necessary personnel information to Resource Center to facilitate regional and local occurrences of hiring, data changes and terminations
- Partners with business line and practice leadership to evaluate and provide appropriate approval of formal flexible plan request
- Development of a client service-oriented firm culture that emphasizes quality, continuous improvement, and high performance.
Talent Development
- Partners with Regional Talent Development Manager to identify and analyze training and professional development needs of regional and local client and support service professionals
- Attends local management and scheduling meetings to identify gaps in development and/or training needs
- Oversees performance feedback, career counseling and goal setting processes and leads mid-year and year-end calibration processes
Total Rewards and Compensation
- Manages the annual merit and bonus assessment process for internal salary equity
- Involved in compensation discussions with business line leaders during recruitment and retention conversations with internal clients
Other duties as required
Education:
- Bachelors degree in Human Resources, Industrial Relations, Business Management or other relevant field required
- Advanced degree beneficial
Experience:
- Seven (7) or more years of broad-based Human Resources Generalist experience including strategic HR plans and policy required
- Overseeing multiple office locations required
- Two (2) years of prior management or supervisory experience preferred
- HR experience in professional services preferred (i.e. public accounting, banking, financial services, legal or consulting)
License/Certifications:
- PHR or SPHR beneficial
Software:
- Proficiency in the use of Microsoft Office applications and database systems
Other Knowledge, Skills Abilities:
- Excellent analytical skills
- Excellent communication skills and ability to foster and maintain relationships with professionals at all levels within the organization
- Ability to act as a strategic partner to regional and local business line and practice leadership and management teams
- Ability to assess situations and professionals to effectively resolve employee relations matters in a timely and composed manner
- Strong project and time management skills and sense of “ownership” for project assignments and regional responsibilities
- Knowledge of federal and state personnel laws and their appropriate use
- Excellent written communication skills
- Ability to maintain a high level of confidentiality and professionalism in all matters
- Ability to deliver presentations and facilitate meetings/training sessions
- Ability to work well with a team as well as independently