ICQA Area Manager Job in Petersburg, Virginia US
ICQA Area Manager
The ICQA Area Manager has complete responsibility for overall Fulfillment Center Inventory Control and Quality Assurance. Responsibilities: ? Measurement of quality inventory transaction integrity accuracy while providing feedback to the operations. ? Review analysis of customer defect data with development of corresponding action plans to reduce defects. ? Develop execute daily, weekly monthly action plans that increase quality, inventory accuracy service. ? Partner with Area Managers Operations Managers in the communication of policies. ? Follow up to ensure compliance consistency for policies procedures surrounding Inventory Control Quality. ? Plan execute cycle counts as described in each area of the facility. ? Establish Maintain Inventory handling procedures within the building. ? Plan for identify root causes of inventory deviation through cause effect analysis. ? Lead supervise a team of 15-30 hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center. Responsible for the overall direction, coordination, evaluation of the operation. ? Carry out supervisory responsibilities in accordance with the organization's policies procedures: to include interviewing training exempt nonexempt employees; full accountability for setting meeting operational goals; strategic planning forecasting; assigning directing work; appraising performance; rewarding disciplining employees; resolving problems; staffing; as well as developing standard operating procedures. ? Drive process improvements the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. ? Candidate must be able to teach educate managers and associates on the importance of inventory control quality assurance.