ICQA Operations Manager Job in Middletown, Delaware US

ICQA Operations Manager

ICQA Operations Manager Job ID: 171690 Location: US-DE-Middletown Posted Date: 3/19/2012 Company: Amazon.com dedc LLC Position Category: Fulfillment Center Apply for This Position * Apply for this position online * E-mail this position to a friend Position Details Job Description The ICQA Operations Manager has complete responsibility for overall Fulfillment Center Inventory integrity and Quality Assurance. Responsibilities: bull; Measurement of quality inventory transaction accuracy while providing feedback to the operations. bull; Review analysis of customer defect data with development of corresponding action plans to reduce defects. bull; Develop execute daily, weekly monthly action plans that increase quality, inventory accuracy service bull; Partner with Area Managers Operations Managers in the communication of policies bull; Follow up to ensure compliance consistency for policies procedures surrounding Inventory Control Quality bull; Plan execute cycle counts as described in each area of the facility bull; Establish Maintain Inventory handling procedures within the building bull; Plan for identify root causes of inventory deviation through cause effect analysis. bull; Lead supervise a team of area managers (front-line supervisors) hourly associates in Inventory Control / Quality Assurance operations within the fulfillment center. Responsible for the overall direction, coordination, evaluation of the operation. bull; Carrying out supervisory responsibilities in accordance with the organization's policies procedures: to include interviewing training exempt nonexempt employees; full accountability for setting meeting operational goals; strategic planning forecasting; assigning directing work; appraising performance; rewarding disciplining employees; resolving problems; staffing; as well as developing area managers standard operating procedures. Basic Qualifications bull; A completed Bachelorrsquo;s Degree from an accredited university or 2+ years Amazon experience bull; APICS certification bull; 5+ years related Inventory Quality Assurance Management experience bull; Supervisory experience in a Distribution or Manufacturing environment bull; Experience with Lean and Six Sigma methodologies bull; Experience with the WMS systems Preferred Qualifications bull; Ability to show Inventory Quality improvement in a continually improving environment. Candidate must be a quick study on various software systems and data analysis tools. This position requires a candidate with the proven ability to drive process improvements the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. bull; Strong commitment to employee development, as well as an exceptional level of dedication, motivation, intelligence. Strong oral written communication skills, as well as a strong technical and analytical aptitude. bull; Candidate must be able to teach educate managers and associates on the importance of inventory control quality assurance. Amazon is an Equal Opportunity Employer