ICQA Operations Manager Job in Murfreesboro, Tennessee US
ICQA Operations Manager
The ICQA Operations Manager has complete responsibility for overall Fulfillment Center Inventory integrity and Quality Assurance. Responsibilities: ? Measurement of quality inventory transaction accuracy while providing feedback to the operations. ? Review analysis of customer defect data with development of corresponding action plans to reduce defects. ? Develop execute daily, weekly monthly action plans that increase quality, inventory accuracy service ? Partner with Area Managers Operations Managers in the communication of policies ? Follow up to ensure compliance consistency for policies procedures surrounding Inventory Control Quality ? Plan execute cycle counts as described in each area of the facility ? Establish Maintain Inventory handling procedures within the building ? Plan for identify root causes of inventory deviation through cause effect analysis. ? Lead supervise a team of area managers (front-line supervisors) hourly associates in Inventory Control / Quality Assurance operations within the fulfillment center. Responsible for the overall direction, coordination, evaluation of the operation. ? Carrying out supervisory responsibilities in accordance with the organization's policies procedures: to include interviewing training exempt nonexempt employees; full accountability for setting meeting operational goals; strategic planning forecasting; assigning directing work; appraising performance; rewarding disciplining employees; resolving problems; staffing; as well as developing area managers standard operating procedures.