Imagine Trading Software Application Support
Imagine Trading Software Application Support Asset Management
*Primary duties will be supporting the Imagine application. Working closely with the IT, trading and portfolio management teams, this is a technical role with a high degree of user interaction - excellent communication skills are a must.
*Calls are tracked and monitored using VSM, a call tracking tool which encompasses some workflows used to resolve particular types of issues.
*Checklists and a Wiki knowledge base provide structure and documentation for all aspects of the role.
*The role operates on a weekly rota basis which includes weeks of 8:00am and 9:30am starts and core business hours for the remaining weeks.
Experience and person skills required
The successful candidate will have demonstrable experience in:
*To be successful in this role, candidates will be educated to degree level in a numerate, scientific or computing discipline. They will have a good technical background including SQL to advanced query level and have an analytical approach to problem solving. The source systems for Imagine feeds are Charles River and SunGard's InvestOne, exposure to these would be an advantage but not essential.
*Imagine support or implementation experience is essential as the users being supported require a high level of expertise to assist with their queries. Understanding how PL for various product types and derivatives is calculated, both in terms of sensitivities (dv01, cr01, Greeks) and fair value is a must.
*Main product types traded are fixed income, rates and FX. The ability to explain how figures calculated by the risk/PL engine must be demonstrated at interview; the ideal candidate will have no problem explaining where the PL/risk of an instrument of these types comes from and be able to troubleshoot missing data inputs or model setup issues in the system.
*They will be clear and effective communicators, able to act effectively both independently and as part of a team.
In summary:
*Educated to degree level in relevant Numerate/Computational/Scientific subject
*Experience working in a busy financial support team
*Imagine support in current role
*Strong financial knowledge for fixed income/derivatives products
*Good knowledge of risk and risk calculations
*SQL to query level, MS SQL or other relational database
*Excellent communication skills, written and verbal
*Demonstrable strong analytical ability
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