Implementation Consultant – Receivables recruitment
Job ID: 10909
Position Description:
Many corporations face challenges around visibility and control of the Order-to-Cash cycle. AvantGard offers credit and collections software that helps drive automation, workflow and collaboration across the Order-to-Cash cycle. AvantGard helps companies manage strategic and major accounts as well as order lifecycle, credit risk, collections, dispute resolution, cash application, dashboards and reporting for all accounts.
As an Implementation Consultant in Professional Services within AvantGard, you will actively deliver training and consultancy during the implementations of our Receivables collections software, GetPaid.
Key Responsibilities:
Execute Professional Service agreements by delivering predominantly on-site consultancy.
Assist clients to configure all licensed modules, deliver training and make pro-active suggestions to improve processes where applicable
Provide continual feedback to the project manager promptly highlighting any potential issues to allow a pro-active solution to be offered.
Transfer knowledge to other members of the Professional Services team and deliver internal training courses.
The position is based in London but requires extensive travel within EMEA.
Position Requirements:
Essential Skills / Experience:
?Excellent presentation and communication skills.
?Excellent time management skills.
?Perfectly fluent in English. A second European language is an advantage.
?A strong understanding of the Receivables / Credit Collections process.
?A sound understanding of a typical software project lifecycle.
?Flexibility to meet client demands.
?The autonomy attached to this role requires an individual with initiative and the ability to troubleshoot.
Desirable Skills / Experience:
?Experience with ERP systems for Finance.
?Disciplined administration of product issues, interaction with Client Services and ownership of the issue resolution process.
?Clear organisational awareness and knowledge.
The successful candidate will be expected to achieve a sound understanding of all modules within the GetPaid product within a short period.